Privacy policy

This policy explains what information Minerva Labs SAS ("Minerva Labs", "we") collects when you visit minervalabs.co or contact us, what we use it for and how we protect it. The processing of personal data is also governed by our personal data processing policy (in Spanish), as required by Colombian law.

What we collect

• What you give us in the form: your name, work email, the description of your process and, if you record one, your voice note.
• What you send us by email or WhatsApp.
• Basic technical data logged by the infrastructure that hosts the site, such as your IP address and browser type, for security and operation.

What we use it for

• To reply to your message and prepare our first conversation.
• To keep a record of the requests we receive.
• To keep the site secure and running.

We do not sell or rent your information, and we do not use it to send you advertising without your permission.

Who we share it with

Only with the providers we need to operate: site hosting, email and the tools where we record requests. They all process the information on our behalf and under confidentiality obligations. Some of these providers may store data outside Colombia, always with adequate levels of protection.

Cookies

The site does not use advertising or tracking cookies. It only saves your language choice if you switch between English and Spanish. If we add analytics tools in the future, we will say so here.

How long we keep it

For as long as it is needed to handle your request and any relationship that follows from it, and afterwards for as long as the law requires.

Your rights

You can access, update, correct or ask us to delete your information at any time. Email us at [email protected].

Changes to this policy

If we change this policy, we will publish the new version on this page with its update date.

Contact

Minerva Labs SAS · Bogotá, Colombia · [email protected] · +57 310 611 0047